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Guides & tools for getting paid

Plain-English help for UK tradespeople and small businesses — written by the team behind PaySorted.

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Guides

How to chase an unpaid invoice

A practical, step-by-step guide for UK tradespeople and small businesses — from the first polite reminder to a letter before action. Most invoices get paid well before the end.

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What to include on an invoice (UK)

What a UK invoice must show depends on how your business is set up and whether you're VAT registered. Here's the full checklist — sole trader, partnership or limited company.

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Charging interest on late payments

If a business customer pays you late, UK law gives you the right to claim interest and a fixed compensation sum. Here's how it works — and how to work out what you're owed.

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Payment reminder templates

Copy-and-paste wording for every stage, from a friendly heads-up to a firm final reminder. PaySorted sends wording like this automatically, filled in with each customer's details.

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How to show CIS on an invoice

If you're a subcontractor under the Construction Industry Scheme, the contractor takes tax off your labour before paying you. Here's how to set out your invoice so the numbers match.

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VAT domestic reverse charge

Since March 2021, most construction work between VAT-registered businesses is invoiced without charging VAT — the customer accounts for it instead. Here's when it applies and what your invoice must say.

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Invoice payment terms

The shorter and clearer your payment terms, the faster you get paid. Here's what to use for homeowners and business customers, and what the law says.

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Customer won't pay? What you can do

Step by step, from finding out why to small claims, and what not to do.

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How to write a letter before action

What it must include, how long to give, and the extra forms for individuals and sole traders.

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What is Breathing Space?

If a customer enters Breathing Space you must stop chasing. What it means and what you can still do.

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Making Tax Digital for tradespeople

Who it applies to from 2026, 2027 and 2028, the quarterly deadlines and what you need to do.

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PaySorted vs paper invoices

An honest comparison, including when paper is still fine.

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PaySorted vs spreadsheets

Where a spreadsheet works well, and where it starts costing you.

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Invoicing for your trade

Stop chasing invoices. We'll do it for you.

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